Available courses

How ready are you and your staff to deal with the threat of a hurricane? Explore this resource to learn more about hurricanes, the dangers they pose, and how you can make sure your office and staff are well-equipped and ready to respond.
How ready are you and your staff to deal with the threat of a hurricane? Explore this resource to learn more about hurricanes, the dangers they pose, and how you can make sure your office and staff are well-equipped and ready to respond.
an you identify your emotions and understand why they’re happening? What about the emotions of others? Are you skilled at spotting and responding to their cues? Those with high emotional intelligence readily recognize their feelings, manage their reactions, and build positive interactions with others. A skill that leads to success inside and outside the office, emotional intelligence is well worth refining. In this course, you’ll first unpack what emotional intelligence is. Then you’ll learn to boost your emotional intelligence skills by strengthening your personal and social competence.
an you identify your emotions and understand why they’re happening? What about the emotions of others? Are you skilled at spotting and responding to their cues? Those with high emotional intelligence readily recognize their feelings, manage their reactions, and build positive interactions with others. A skill that leads to success inside and outside the office, emotional intelligence is well worth refining. In this course, you’ll first unpack what emotional intelligence is. Then you’ll learn to boost your emotional intelligence skills by strengthening your personal and social competence.
If you’ve ever been part of an organization in flux, you probably know instinctively that communication can make or break a given transition. But did you know that “change communication” is a defined process that leaders can use to ease the way through a transformation?
an you identify your emotions and understand why they’re happening? What about the emotions of others? Are you skilled at spotting and responding to their cues? Those with high emotional intelligence readily recognize their feelings, manage their reactions, and build positive interactions with others. A skill that leads to success inside and outside the office, emotional intelligence is well worth refining. In this course, you’ll first unpack what emotional intelligence is. Then you’ll learn to boost your emotional intelligence skills by strengthening your personal and social competence.
A customer has just finished relating the negative experience they had with your product. What now? Do you react defensively—or thank them for their candor? Either way, what do you say? In this course, you’ll learn why customer feedback is important and how to solicit it effectively. Then, you’ll explore ways to respond to positive, neutral, and negative feedback so that you can use the information you get to make changes for the better.
When you imagine your retirement, what do you see? Are you traveling the world, practicing a new hobby, or volunteering for a worthy cause? Are you living in a new city, connecting with friends and family, or spoiling grandchildren? Whatever you’re picturing, ask yourself: “Can I afford that dream?” The future comes with a price tag. If you want the life you envision, you need to plan for retirement. In this course, you’ll learn why planning is crucial and how to choose a retirement plan, avoid common mistakes, and get back on track if you’re behind.
Northeast Thailand or Isan (Isan/Thai: อีสาน, pronounced [ʔīː.sǎːn] (listen); Lao: ອີສານ; also written as Isaan, Isarn, Issarn, Issan, Esan, or Esarn; from Pali īsānna or Sanskrit ईशान्य īśānya "northeast") consists of 20 provinces in the northeastern region of Thailand. Isan is Thailand's largest region, located on the Khorat Plateau, bordered by the Mekong River (along the Laos–Thailand border) to the north and east, by Cambodia to the southeast and the Sankamphaeng Range south of Nakhon Ratchasima. To the west it is separated from northern and central Thailand by the Phetchabun Mountains. Isan covers 167,718 km2 (64,756 sq mi) making it about half the size of Germany and roughly the size of England and Wales. The total forest area is 25,203 km2 (9,731 sq mi) or 15 percent of Isan's area
Good ethics are good business. Yet sometimes we all struggle to do the right thing in the workplace. Maybe we feel stressed or overwhelmed, and the easier option becomes more attractive. We could also be afraid to speak up—or just unsure what the ethical decision would be. In this course, you’ll learn what business ethics are and why they’re important. Then, you’ll get seven principles to guide your ethical behavior at work. Finally, you’ll explore a few of the most common ethical pitfalls in the workplace and how to avoid them.
For the uninitiated, searching for things online might seem like magic. You type a few words in the search bar, click a button, and voila!—the answers to your questions are right at your fingertips. But why do certain webpages appear at the top of a results page? The answer is search engine optimization. To start, search engine optimization (SEO) isn’t magic. It takes careful strategy. In this course, you’ll learn everything you need to know to get your business and content in front of as many eyes as possible by improving your search rankings and visibility. You’ll start with the basics, like keyword research and selection. Then, you’ll move on to more in-depth topics, such as technical optimization practices and how to optimize your content.
For the uninitiated, searching for things online might seem like magic. You type a few words in the search bar, click a button, and voila!—the answers to your questions are right at your fingertips. But why do certain webpages appear at the top of a results page? The answer is search engine optimization. To start, search engine optimization (SEO) isn’t magic. It takes careful strategy. In this course, you’ll learn everything you need to know to get your business and content in front of as many eyes as possible by improving your search rankings and visibility. You’ll start with the basics, like keyword research and selection. Then, you’ll move on to more in-depth topics, such as technical optimization practices and how to optimize your content.